Your Feedback It was a pleasure welcoming you to our venue and we would love to hear about your experience with our team and space. Your feedback is invaluable to consistently improve our service.Thank you for taking the time to fill out this survey. Your Event When was your event? * MM DD YYYY How did you make your initial enquiry? Phone Email Website Visited a venue Which venue did you use? * Clissold House The Glass Hosue Hackney Town Hall The Tomlinson Centre Abney Park Chapel Your Enquiry Was your enquiry dealt with in a timely manner? * Yes No Please tell us about the quality of information provided to you How strongly do you agree or disagree with the following statements? I feel the information provided was sufficient and explained clearly Strongly Disagree Disagree Neutral Agree Strongly Agree I feel the prices and costs were made clear to me Strongly Disagree Disagree Neutral Agree Strongly Agree Were you offered a site visit at the point of enquiry? * * Yes No Please provide further feedback regarding your enquiry and site visit Before your event Tell us about your pre-event experience * How strongly do you agree or disagree with the following statement? I received clear guidance and communication during the planning stages of my event. Strongly Disagree Disagree Neutral Agree Strongly Agree I found the meeting prior to my event with suppliers useful Strongly Disagree Disagree Neutral Agree Strongly Agree I felt confident about the arrangements before my event Strongly Disagree Disagree Neutral Agree Strongly Agree Please add any further comments you'd like to make... Tell about your event day experience at the venue * How strongly do you agree or disagree with the following statements? I was made to feel welcome and felt well taken care of Strongly Disagree Disagree Neutral Agree Strongly Agree The venue was clean and set up according to plan on arrival Strongly Disagree Disagree Neutral Agree Strongly Agree I feel the venue was set up as agreed Strongly Disagree Disagree Neutral Agree Strongly Agree I was happy with my overall experience at the venue Strongly Disagree Disagree Neutral Agree Strongly Agree I was happy with the payment process Strongly Disagree Disagree Neutral Agree Strongly Agree Please add any further comments you'd like to make... Please let us know of any suppliers you used on the day that you were happy with and felt did a good job, whether they were Hackney recommended or sourced by you. Would you recommend Hackney Venues to family and friends? * Yes No Please add any further comments you'd like to make... Would you like to make any recommendations to the team so we can improve our services? * Is there any member of our team you'd like to mention? Thank you so much for giving us your feedback!
